Reference

Privacy Policy — How We Handle Your Information

We collect account details, payment confirmations and device data when you open an account or deposit via bKash, Nagad or Rocket. This policy explains what we gather, why we need it, and how you control it.

Account protectionPayment data securedDevice logs retainedContact us anytimeDeletion requests honoured
bet fugu Privacy Policy — How We Handle Your Information
POLICY CONTACT

Reach Us About Your Privacy

If you want to see what information we hold, request a correction, or delete your account entirely, use any of the channels below. Live chat and email are monitored every day; WhatsApp replies arrive within a few hours during business hours.

Live Chat Open the chat bubble in the bottom corner of any page and tell the agent you need privacy or data-deletion help. They will verify your account and forward the request to our compliance team who respond within forty-eight hours.
Email Support Send your request to the support address listed in the site footer. Include your registered mobile number and username so we can locate your record quickly.
WhatsApp Line Message the WhatsApp number shown on the contact page with your account username and the phrase 'privacy request'.
DATA PRACTICES

How We Protect and Store Your Information

Account passwords are hashed before they reach our database. Deposit and withdrawal data moves over encrypted connections so payment references stay private. Device fingerprints help us spot account takeovers; if we see a login from a new city or browser we send a verification code to your registered mobile. Read the full breakdown below.

Encryption Standards

Every page loads over HTTPS so your login credentials, bKash PINs and withdrawal requests cannot be intercepted. Stored passwords are salted and hashed using industry algorithms; our support team cannot read them and will never ask you to share them over chat or email.

Cookie Management

Session cookies keep you logged in when you switch from Football League Special to the cashier tab. Preference cookies remember your language choice. Tracking cookies measure which game categories get the most traffic so we can improve lobby layout. Disable them in your browser anytime; the lobby still works but you will need to log in again.

Retention Rules

Active logs stay on file for ninety days; transaction histories for bKash, Nagad and Rocket deposits remain accessible for five years to satisfy banking audits. Closed accounts are archived for two years then purged unless a withdrawal dispute is still open. Request early deletion through support if local law allows it.

Access Requests

You can ask for a copy of every piece of data we hold — registration details, payment logs, game history, device records. Contact support via live chat or email with your username; we compile the file within five business days and send it as a downloadable archive or encrypted email attachment.

Privacy Policy Questions

We ask for your mobile number, a username and a password. When you deposit via bKash, Nagad or Rocket we log the transaction reference and amount. Device type, browser and IP address are recorded each login to help detect unusual activity.

Yes. Contact support through live chat, email or WhatsApp and request account deletion. We close your profile and remove personal details within five business days. Transaction records may stay archived for two years to meet banking compliance rules.

We share transaction references with bKash, Nagad and Rocket processors only to verify deposits and approve withdrawals. We do not sell account data to advertisers or marketing firms. If local law in Bangladesh requires reporting we comply with the relevant authority.

Deposit and withdrawal logs for bKash, Nagad and Rocket stay accessible in your account for five years to satisfy audit requirements. Session activity is retained for ninety days. Closed accounts are archived for two years then purged unless a dispute remains open.

Session cookies keep you logged in; preference cookies remember your language choice; tracking cookies measure game traffic. You can disable them in browser settings but some features will stop working and you will need to log in each visit.

Message support via live chat or email with your username and the phrase 'data access request'. We compile every record we hold — registration details, payment logs, game history, device fingerprints — and send the file within five business days as a download link or encrypted attachment.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.